Access to and use of this MedStar Health, Inc. information technology resource (“System”) is governed by the terms and conditions of this Agreement. Please read this Agreement carefully before accessing or using the System. Throughout this Agreement, MedStar Health, Inc. and its affiliated entities are collectively referred to as “MedStar,” "we,” "us,” or “our” and you are known as “user,” “you,” or “your.”
We may modify this Agreement at any time and without further notice. Any modifications made to this Agreement will be effective immediately upon posting directly to the login window or via link available on the login screen. By accessing or using the System, you agree to be bound by all of the terms and conditions of the Agreement as posted on the System at the time of your access or use. You agree to review the Agreement posted on the System each time you use the System so that you are aware of any modifications made to this Agreement.
DISCLAIMERTHE SYSTEM AND ANY INFORMATION CONTAINED ON OR PROVIDED THROUGH THE SYSTEM IS PROVIDED ON AN "AS IS" BASIS. THAT MEANS THAT THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS SYSTEM IS INTENDED FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE RELIED UPON TO BE THE MOST CURRENT OR ACCURATE INFORMATION. ANY ACCESS TO THIS SYSTEM IS VOLUNTARY AND ANY USE OF THE INFORMATION CONTAINED IN THIS SYSTEM IS AT THE SOLE RISK OF THE USER.
BECAUSE THE SYSTEM IS VOLUNTARY, DESIGNED FOR INFORMATIONAL PURPOSES ONLY, AND IS PROVIDED WITHOUT CHARGE, YOU ALSO AGREE THAT IT DOES NOT CONSTITUTE "DOING BUSINESS" IN ANY SPECIFIC JURISDICTION, IT DOES NOT CONSTITUTE SOLICITING BUSINESS FOR US OR ANY OF OUR AFFILIATED COMPANIES, NOR DOES ACCESS TO THE SYSTEM ESTABLISH "MINIMUM CONTACTS" WITH ANY JURISDICTION OUTSIDE OF THE STATE OF MARYLAND.
PARTS OF THIS SYSTEM MAY CONTAIN INFORMATION OR CONTENT THAT WE DO NOT OPERATE, CONTROL, SUPPLY, ENDORSE, WARRANT OR GUARANTEE AGAINST ERRORS, OMISSIONS, DELAYS, INTERRUPTIONS OR LOSSES, INCLUDING LOSS OF DATA. USERS OF THIS SYSTEM ARE RESPONSIBLE FOR MAINTAINING A MEANS EXTERNAL TO MEDSTAR’S SYSTEM TO ENABLE THE RECONSTRUCTION OF ANY LOST DATA OR INFORMATION.
WE RESERVE THE RIGHT AT ANY TIME AND FROM TIME TO TIME TO MODIFY OR DISCONTINUE, TEMPORARILY OR PERMANENTLY, THIS SYSTEM, OR ANY PART THEREOF, WITH OR WITHOUT NOTICE.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITYWE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER (INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SYSTEM, OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SYSTEM. WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS OR USEFULNESS OF ANY INFORMATION, PRODUCTS, SERVICES, MERCHANDISE OR OTHER MATERIAL PROVIDED THROUGH THE SYSTEM OR ON THE INTERNET GENERALLY. WE MAKE NO WARRANTY OR GUARANTEE THAT THE SYSTEM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE ALSO DO NOT WARRANT OR GUARANTEE THAT FILES AVAILABLE FOR DOWNLOADING THROUGH THE SYSTEM WILL BE FREE OF INFECTIONS OR VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT CONTAINS CONTAMINATING OR DESTRUCTIVE PROPERTIES.
THE CONTENT CONTAINED IN THIS SYSTEM IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED AS, NOR SHOULD IT BE CONSIDERED A SUBSTITUTE FOR, PROFESSIONAL MEDICAL ADVICE. DO NOT USE THE INFORMATION CONTAINED IN THIS SYSTEM FOR DIAGNOSING OR TREATING ANY MEDICAL OR HEALTH CONDITION. IF YOU HAVE OR SUSPECT YOU HAVE A MEDICAL PROBLEM, PROMPTLY CONTACT YOUR PROFESSIONAL HEALTHCARE PROVIDER OR DIAL 911. THIS SYSTEM DOES NOT CONTAIN A COMPLETE SET OF YOUR HEALTH INFORMATION. HOWEVER, IF YOU BELIEVE ANY IMPORTANT INFORMATION RELATING TO YOUR HEALTH CONDITION IS MISSING OR INACCURATE, YOU ARE RESPONSIBLE FOR CONTACTING YOUR PROFESSIONAL HEALTHCARE PROVIDER TO EXERCISE YOUR RIGHTS TO REQUEST AMENDMENT TO YOUR HEALTH INFORMATION.
WE ARE NOT LIABLE TO ANY USER, OR ANYONE ELSE, FOR ANY DECISION MADE, ACTION TAKEN, OR THE FAILURE TO MAKE ANY DECISION OR TAKE ANY ACTION, BASED ON RELIANCE UPON THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS SYSTEM OR BASED ON UNAVAILABILITY OF THIS SYSTEM. YOU AGREE TO HOLD HARMLESS MEDSTAR HEALTH, INC., ITS AFFILIATED ENTITIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, PHYSICIANS AND VOLUNTEERS FROM ALL CLAIMS, JUDGMENTS OR DAMAGES RELATING TO THE USE OF THIS SYSTEM.
USERS’ AGREEMENTAccess Agreement. By registering to use this System, users will be assigned unique user login names and passwords. You agree to maintain the security of all user identification, password and other credentials relating to the access or use of this System. You agree to store your user credentials in a safe and secure place and not share your user login, password or other credentials with any other person.
Use Agreement. You agree that you will only access and use this System, any component thereof, or any connected systems, for lawful and permitted purposes and that you will not be permitted to access or use any part of the System for an unlawful purpose or in a manner that is otherwise restricted or limited by MedStar policies, rules, or requirements.
Secure Messaging. You agree that secure messaging tools, including but not limited to requests for appointments, renewals of prescriptions, requests for referrals, and other messaging activities are provided for convenience only and are not a substitute for contacting your health care provider by telephone or other traditional means of communication. You agree that there is no guarantee that you will receive a response to secure messaging attempts and that it is your responsibility to contact the health care provider in the event you do not receive a response. You further agree that we may terminate or discontinue secure messaging tools or features at our discretion at any time and without any prior notice.
Confidentiality, Privacy and Security of Information. In addition, you agree that upon accessing the System you become responsible for maintaining the privacy, confidentiality, and security of all information accessed, obtained, or retained through the System or otherwise stored or maintained on your own device. This means that by accessing the System, you are responsible for the protection of any information stored on your device or accessed or used through the System including, when applicable, the appropriate physical, administrative, and technical safeguards necessary to protect the unauthorized access, use, or disclosure of such information. You acknowledge that you are solely responsible for any liability arising out of such inappropriate access, use or disclosures. This means, for example, that you are responsible for appropriately protecting passwords, taking appropriate steps to secure sensitive data transmissions, logging off the System when not in use, and instituting all protections relating to your hardware or software used to access the System that are necessary to protect the integrity and security of any information stored on your device, including but not limited to installing and operating anti-virus and anti-spyware, among other security protection hardware or software.
Acceptable Use. You agree you will not access, attempt to access, or use the System:1) for any purpose in violation of local, state, national or international laws;2) for any purpose that infringes on or violates any rights of any party;3) for any purpose that threatens MedStar’s systems, tax-exempt status, reputation, licensure or accreditation status, or is otherwise harmful to MedStar;4) in any way that would interfere with other users’ Acceptable Use of MedStar systems;5) to circumvent or render ineffective, any means of protecting privacy and security of MedStar patients and other users;6) as a means to distribute any unsolicited material to any third parties, impersonate another person or create any false MedStar account information or health record for yourself or others;7) to install, store, download, use, copy, share, display or transmit any materials or information that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by us in our sole discretion;
Agreement to Not Re-Disclose or Release Information. You agree not to download, print, or otherwise re-disclose or release any information obtained or accessed through the System except as necessary to share with your healthcare providers or payers for your care and treatment and as otherwise permitted by law.
Hold Harmless. You agree to hold harmless, indemnify, and defend at MedStar’s option, MedStar, its affiliates, and their respective officers, directors, employees, physicians, volunteers, successors and assigns from any claims, damages, losses, liabilities, judgments, (including claims of lost wages, revenue, or business) as well as all costs and expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to use of the System, for any breach or violation of this Agreement, or because of any services related to or provided by this System. You also agree to fully cooperate with MedStar to investigate any claims, complaints, or concerns arising out of your use of the System. The sole and exclusive remedy for dissatisfaction with the services provided through this System will be to stop using the System.
USERS’ REPRESENTATIONSAll System users represent and warrant that they are at least 18 years of age and that they possess the legal right and ability to agree to these Terms of Service and to use this site in accordance with these Terms of Service.
CONFLICT RESOLUTIONYou agree that this Agreement is entered into between you and us in the State of Maryland, United States of America, and is performed within the State of Maryland and governed by and shall be construed in all respects under the laws of the State of Maryland, exclusive of its choice of law or conflict of laws provisions. In any claim or action by you directly or indirectly arising under this Agreement or related to the Service, you and we each irrevocably agree to submit to the exclusive personal jurisdiction of the Maryland State Circuit Court sitting in Howard County, Maryland, or if such court does not have subject matter jurisdiction, then you and we each irrevocably agree to submit to the exclusive personal jurisdiction of the United States District Court, District of Maryland, Baltimore Division and we each waive any jurisdictional, venue or inconvenient forum objections to such court.
If any of the provisions of this Agreement are held to be not enforceable by a court or other tribunal of competent jurisdiction, then such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.
This Agreement constitutes the entire agreement between you and us relating to the access and use of the System and any of its services. This Agreement may not be modified, in whole or in part, except as described elsewhere in this Agreement. Any representations by our representatives, information contained in another agreement, or any other statements or information presented within the System that is inconsistent with or conflicting with the terms of this Agreement is superseded by the terms of this Agreement.
COLLECTION OF USER INFORMATIONYou agree that MedStar may monitor your individual use of this System and may collect data or information about your use of the System to use at its discretion. Information collected may include but not be limited to, for example, access dates and times, periods of connectivity, information relating to web pages visited, and other information relating to your access or use of the services.
Please complete the information below. The email address provided will be used to send notifications to you that correspondence has been received within your My MedStar Connect Secure Message Center. Your privacy is our highest concern and your email will never be shared without your written consent.
Please complete the information below about the patient for whom you are enrolling.
Please complete the information below about you, the Account Holder. The e-mail address provided will be used for secure electronic correspondence regarding your patient information. Your privacy is our highest concern and you email will never be shared without your written consent.
Please complete the information below. The email address provided will be used to send notification to you in future releases that correspondence has been received within your secure message center. Your privacy is our highest concern and you email will never be shared without your written consent.